IMAGE Skincare Daily Prevention Sheer Matte Moisturizer SPF 30

Hi there,

Thank you for taking the time to leave us a review. We apologize that the new formula of our Daily Prevention Sheer Matte Moisturizer SPF 30 did not meet your expectations. We understand that the scent of our products is important to our customers and we will take your feedback into consideration for future improvements. Regarding the twist top, we apologize for any inconvenience and assure you that our team is continuously working to improve our packaging for a better user experience. We value your loyalty and hope you will give our product another chance. If you have any further concerns, please don't hesitate to reach out to us. Have a great day!

Best,
The IMAGE Skincare Team

Hi there,

Thank you for taking the time to leave a review. We are sorry to hear that you are not satisfied with our new formulation of the Daily Prevention Sheer Matte Moisturizer with SPF 30. We value your feedback and will definitely take it into consideration for future updates. In the meantime, we suggest trying our other moisturizers to find the best fit for your skincare needs. Thank you for your loyalty and we apologize for any inconvenience this may have caused.

Best,
The IMAGE Skincare Team

Hi Meabh,
thank you for sharing your feedback with us. We're sorry to hear that you're not satisfied with our new product. We appreciate your loyalty and would be happy to offer you some suggestions on how to make the most out of the sheer matte moisturizer. The texture may feel thicker at first, but a little goes a long way. Have you tried using a smaller amount and blending it in thoroughly? We're here to help and we value your opinion, so please don't hesitate to reach out to us for further assistance.

Hi there,
We're sorry to hear that you are disappointed with the recent changes to our Daily Prevention Sheer Matte Moisturizer SPF 30. We value your loyalty and want to assure you that we are continuously striving to improve our products. We understand your concerns and are here to help you find the best alternative for your skincare needs. Please reach out to us and we will be happy to assist you in finding a suitable replacement. Thank you for your feedback.
Best,
The IMAGE Skincare team

Hi there, thank you for taking the time to leave a review. We apologize for any inconvenience or disappointment you may have experienced with our product. We understand how frustrating it can be when a beloved product's formula changes. We can assure you that we are constantly striving to improve and enhance our products, but we understand if it no longer meets your needs. We appreciate your loyalty and hope you can find a suitable alternative. If you have any further concerns or questions, please don't hesitate to reach out to us. Thank you for your support.